Writing

Letter Writing: Formal and Informal Formats (With Examples)

How to write formal and informal letters in English: the correct format, greetings and sign-offs, sample letters, and the mistakes to avoid.

Letter writing is the skill of putting a clear message into a fixed format so the reader knows who wrote, why, and what response is needed. In India it matters twice over: it carries marks in school and competitive exams, and it runs daily office work like leave, complaints, and requests. There are two broad kinds, formal letters for offices, editors, and officials, and informal letters for family and friends. This page gives you the formats, a full worked sample of each, and copy-paste exam templates you can adapt today. For guided practice, see our English writing classes and writing skills pages.

What letter writing is and its main types

Letter writing is composing a written message in a set structure so it reaches a specific reader with a clear purpose. Every letter names a sender, a receiver, a reason, and usually a request or reply expected. The format is what separates a letter from a random note.

There are two main types you will meet in Indian schools, exams, and workplaces.

  • Formal letters: written to people you address by post or designation, not by first name. Examples include a leave application, a complaint to a company, a letter to the editor, or a letter to your principal or an officer.
  • Informal letters: written to family and friends. The tone is warm and personal, like a letter to your mother, a friend, or a cousin.
Quick tipSemi-formal letters also exist, for example a letter to a class teacher you know well. Keep the formal structure but soften the tone.

Strong letters also build on good sentence habits. If tone and word choice trip you up, our vocabulary and business English vocabulary pages help you pick the right register.

Formal vs informal letters: a side-by-side comparison

The quickest way to choose a format is to compare the two side by side. A formal letter follows a strict layout and a neutral tone, while an informal letter is looser and personal.

FeatureFormal letterInformal letter
ReaderOfficer, company, editor, principalFamily or friend
Sender addressYes, top leftYes, top left
Receiver addressYes, below dateNo
Subject lineYes, one lineNo
SalutationDear Sir / Madam, Dear Mr RaoDear Ravi, Dear Amma
ToneNeutral, polite, directWarm, chatty, personal
ContractionsAvoid (do not, I am)Fine (don’t, I’m)
LengthShort and to the pointCan ramble a little
ClosingYours faithfully / sincerelyYours lovingly, With love
SignatureFull name below closingFirst name only
Register ruleMatch the closing to the salutation. If you begin with Dear Sir/Madam (name unknown), end with Yours faithfully. If you begin with the person’s name, end with Yours sincerely.

Formal letter format, part by part

A formal letter has eight parts, each in a fixed position. Learn the order once and it works for every formal letter you write.

1. Sender’s address

Your own address goes at the top left, three or four lines, no name inside it. This tells the reader where to reply.

2. Date

Write the date below your address. In India the common form is 18 July 2026 or 18/07/2026. Keep one style through the letter.

3. Receiver’s address

Below the date, add the designation and address of the person you are writing to, for example The Manager, then the company name and address.

4. Subject line

One short line that states the purpose, for example Subject: Application for three days of leave. The reader should grasp the point before reading the body.

5. Salutation

Use Dear Sir or Dear Madam when you do not know the name, or Dear Mr Sharma when you do. Put a comma after it.

6. Body

Three short paragraphs work best. The first states why you are writing, the second gives the detail or reason, and the third states the exact action you want and thanks the reader.

7. Complimentary close

Write Yours faithfully (name unknown) or Yours sincerely (name known), aligned with the rest of the letter.

8. Signature and name

Sign, then print your full name below, and your designation or class if relevant.

PartWhat goes hereExample
Sender addressYour address, no name42 MG Road, Pune 411001
DateDay month year18 July 2026
Receiver addressDesignation and addressThe Manager, HDFC Bank, Pune
SubjectOne-line purposeSubject: Request to reissue passbook
SalutationDear Sir / Madam,Dear Sir,
BodyPurpose, detail, requestThree short paragraphs
CloseYours faithfully / sincerelyYours faithfully,
SignatureSign and print nameAnjali Verma

Informal letter format

An informal letter is shorter on structure and longer on warmth. You still keep your address, the date, and a greeting, but you drop the receiver’s address and the subject line.

  • Sender’s address and date at the top left.
  • Salutation using the person’s name or relation, for example Dear Rohan or Dear Nani.
  • Body in an easy, chatty tone: greet them, share your news, ask about theirs.
  • Closing such as Yours lovingly, With love, or Your friend, followed by your first name.
Quick tipContractions like I’m, don’t, and we’ll are natural here. They would look too casual in a formal letter.

Even a friendly letter reads better with clean grammar. Brush up on the basics on our grammar page.

Block style vs indented style

These are two ways to lay a letter on the page. Block style aligns everything to the left with no paragraph indents, while indented style indents the first line of each paragraph and staggers the address lines.

PointBlock styleIndented style
AlignmentAll flush leftAddress lines staggered
ParagraphsNo indent, blank line betweenFirst line indented
LookModern, office standardTraditional, common in exams
Best forEmails, business lettersSchool exam answers
Exam rulePick one style and keep it. Most Indian boards accept either, but mixing block and indented in one letter costs neatness marks.

Step by step: how to write a formal letter

Write a formal letter in seven steps, top to bottom, and you will not miss a part.

  • Step 1: Put your address top left, then the date below it.
  • Step 2: Add the receiver’s designation and address.
  • Step 3: Write a one-line subject that states your purpose.
  • Step 4: Choose the salutation, Dear Sir/Madam or the name.
  • Step 5: Write the body in three short paragraphs: why, detail, request.
  • Step 6: Close with Yours faithfully or Yours sincerely.
  • Step 7: Sign and print your full name below.
Quick tipDraft the body first in plain words, then tidy the tone. Trying to sound formal from the first word usually makes sentences stiff and long.
Common mistakeI want you to please kindly do the needful at the earliest as soon as possible.
CorrectPlease process my request within a week. Thank you for your help.

Workplace letters and emails follow the same logic. Our business English page covers office tone in more depth.

A full sample formal letter

Here is a complete formal letter you can study and copy the shape of. It is a complaint about a faulty product.

27 Lake View Apartments,
Anna Nagar, Chennai 600040

18 July 2026

The Customer Care Manager,
BrightHome Appliances,
Mount Road, Chennai 600002

Subject: Complaint about a defective mixer grinder (Order 48213)

Dear Sir,

I am writing to report a fault in the mixer grinder I bought from your store on 5 July 2026. The motor stops within a minute of use and gives off a burning smell.

I have used it only three times, and the warranty card is still valid. The bill number is 48213 and the model is BH-750. I have kept the box and all the accessories safe.

Please arrange a replacement or a full refund within seven working days. I have attached a copy of the bill. Thank you for your prompt attention.

Yours faithfully,
Meera Krishnan

Quick tipNotice the three-paragraph body: purpose, detail, request. Copy that rhythm for any complaint.

A full sample informal letter

Here is a complete informal letter to a friend, showing the warmer tone and looser structure.

14 Green Park,
Lucknow 226001

18 July 2026

Dear Aditya,

How are you? I hope your new college is treating you well and that Lucknow’s summer is not troubling you too much. I have been meaning to write for weeks.

I have great news. I finally cleared my driving test, and Papa has promised a short road trip to Nainital in September. You must join us. It would be just like our school holidays, only with better snacks this time.

Do write back soon and tell me your dates. Give my regards to your parents.

Yours lovingly,
Rhea

Tone checkRead it aloud. If an informal letter sounds like something you would actually say to that person, the tone is right.

India and exam templates you can copy and paste

These four templates cover the letters Indian learners search for most. Swap the bracketed parts for your own details.

1. Leave application to your employer

Subject: Application for [three] days of leave
Dear Sir/Madam,
I request leave from [start date] to [end date] as [reason, e.g. I have a family function out of town]. I have handed over my pending work to [colleague’s name]. Kindly approve my leave. Thank you.
Yours faithfully, [Your name]

2. Complaint letter (to a company or authority)

Subject: Complaint regarding [the problem]
Dear Sir,
I wish to bring to your notice that [describe the problem clearly, with date and place]. This has caused [the effect]. I request you to [the exact action you want] within [time frame]. I have attached [any proof]. Thank you.
Yours faithfully, [Your name]

3. Letter to the editor

Subject: [The public issue, e.g. Overflowing garbage in Sector 12]
Sir,
Through your esteemed newspaper, I wish to draw the attention of the authorities to [the issue and where it happens]. [One or two sentences on why it matters to residents.] I request the concerned department to [the action needed] at the earliest. I hope you will publish this letter.
Yours faithfully, [Your name and city]

4. Letter to the principal (leave or request)

Subject: Application for [leave / fee concession / bonafide certificate]
Respected Sir/Madam,
I am a student of Class [X], Section [Y]. I request [state your request clearly, with dates and reason]. Kindly grant me [what you need]. I shall be grateful.
Yours obediently, [Your name, class and roll number]

TemplateSalutationCommon close
Leave to employerDear Sir/Madam,Yours faithfully
ComplaintDear Sir,Yours faithfully
Letter to editorSir,Yours faithfully
Letter to principalRespected Sir/Madam,Yours obediently
Quick tipFor a letter to the principal, students traditionally close with Yours obediently, not sincerely. Boards expect this.

How to address an envelope

Write the receiver’s full name and address in the centre of the envelope, and your own return address smaller in the top left corner. The PIN code goes on its own, clearly, so sorting machines read it correctly.

  • Line 1: Name or designation, for example Mr Suresh Rao or The Principal.
  • Line 2: House number and street or building.
  • Line 3: Locality or area.
  • Line 4: City and PIN code, for example Jaipur 302001.
  • Return address: your own address, smaller, top left.
PIN ruleAlways write the six-digit PIN code. Indian post sorts by PIN first, so a missing or wrong PIN is the most common cause of delay.
Common mistakeTo, Suresh, Jaipur (no house number, no PIN, cannot be delivered)
CorrectMr Suresh Rao, 12 Civil Lines, Jaipur 302006

Letter writing mistakes to avoid

Most lost marks and weak letters come from a short list of repeat errors. Fix these and your letters jump a level.

  • Mixing formal and informal tone, for example Dear Sir with Hey there.
  • Forgetting the subject line in a formal letter.
  • Closing wrongly: Yours faithfully after using the person’s name, or the reverse.
  • Long, winding sentences instead of three tight paragraphs.
  • Overused Indian-English phrases like do the needful, revert back, and kindly intimate.
  • Missing the PIN code or the date.
  • Writing a whole page when four sentences would do.
Common mistakePlease revert back to me and do the needful ASAP.
CorrectPlease reply by Friday and arrange the refund.

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Frequently Asked Questions

What is the difference between a formal and informal letter?

A formal letter goes to an office, an official, an editor, or an institution, and it follows a strict layout with a subject line, a neutral tone, and a fixed closing. An informal letter goes to family or friends and is warm, chatty, and personal, with no receiver address or subject line. Formal letters avoid contractions like don’t, while informal ones use them freely. In short, the reader decides the type, and the type decides the format and tone.

What is the format of a formal letter?

A formal letter has eight parts in a fixed order: your sender address, the date, the receiver’s address, a one-line subject, the salutation, the body, the complimentary close, and your signature with printed name. The body works best in three short paragraphs that state the purpose, give the detail, and make the exact request. Keep the tone polite and direct, and match the close to the salutation. This same format covers applications, complaints, and official requests.

How do I start and end a formal letter?

Start with Dear Sir or Dear Madam if you do not know the name, or Dear Mr Sharma if you do, followed by a comma. Open the body by stating your purpose in the first sentence, for example I am writing to request or I wish to complain about. End with Yours faithfully when you did not use a name, or Yours sincerely when you did. Then sign and print your full name below.

How do I write an informal letter to a friend?

Put your address and the date at the top left, then greet your friend by name, such as Dear Rohan. Open by asking how they are, share your news in an easy, natural tone, and ask about theirs. Contractions like I’m and we’ll are fine and make it sound real. Close with Yours lovingly, With love, or Your friend, and sign with your first name.

What salutation should I use for a formal letter?

Use Dear Sir or Dear Madam when you do not know the reader’s name, and Dear Mr Rao or Dear Ms Iyer when you do. For a letter to the editor, Sir is the traditional opening. For a letter to your principal, use Respected Sir or Respected Madam. Always put a comma after the salutation and remember that the salutation sets which closing you must use.

How do I address an envelope in India?

Write the receiver’s name or designation, house number and street, locality, and then the city with the six-digit PIN code, centred on the envelope. Put your own return address, smaller, in the top left corner. The PIN code is the most important part because Indian post sorts by it first. A missing house number or PIN is the top reason letters get delayed or returned.

Which is better for exams, block style or indented style?

Both are accepted by most Indian boards, so pick the one you write most neatly and keep it consistent through the whole letter. Block style keeps every line flush left with a blank line between paragraphs and looks modern. Indented style staggers the address lines and indents the first line of each paragraph, which many students find familiar. The marks come from correct parts and clean layout, not from which style you choose.

How long should a formal letter be?

A formal letter should be short, usually three tight body paragraphs that state the purpose, the detail, and the request. Anything longer risks burying the point and losing the reader’s patience. Aim to say everything a busy officer needs in under 150 words of body text. If you find yourself repeating a point, cut it, because clarity, not length, is what gets a formal letter acted on.