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Business English Vocabulary for Work

The business English vocabulary you need for meetings, email and calls, with ready professional phrases and the habits to avoid, explained with examples.

Workplace English has its own set of words and phrases. Using them correctly makes you sound professional and confident in meetings, email and calls. Here is the vocabulary that matters most, grouped by where you use it.

Meetings

PhraseUse it to
Let us get startedopen the meeting
I would like to addcontribute a point politely
Could you elaborate on that?ask for more detail
Let us circle back to thatreturn to a point later
To summarisewrap up the discussion

Email and calls

PhraseUse it to
I am writing to follow up onchase a reply politely
Please find attachedpoint to an attachment
At your earliest convenienceask for a prompt but polite response
I will get back to you bypromise a reply time
Thank you for your patienceacknowledge a delay
Quick tipAt work, softer and more polite usually sounds more professional. Could you beats can you, and I would suggest beats you should. These small shifts change how senior you sound.

Useful business words

  • Deadline, agenda, priority, deliverable, stakeholder
  • Follow up, touch base, align, escalate, on track
Common mistakeOpening an email with “Do the needful urgently” or “Revert back”.
CorrectUse “Please complete this by Friday” and “Please reply”. Clear and polite always reads as more professional.

To use this vocabulary with confidence in real meetings, our business English classes practise it with you one to one.

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Frequently Asked Questions

How can I improve my business English vocabulary?

Focus on the phrases you actually use, for meetings, email and calls, and learn them as ready expressions like could you elaborate or please find attached. Using a small set of polished phrases well is more effective than memorising long word lists.

What business phrases sound unprofessional?

Some habits common in Indian offices, like do the needful, revert back or prepone, can sound dated or unclear to a wider audience. Clear, direct phrasing such as please complete this or please reply is safer and more professional.

How do I sound more polite in work emails?

Use softeners and modals: could you rather than can you, I would suggest rather than you should, and phrases like at your earliest convenience. Politeness in English often signals professionalism, and a tutor can help you calibrate it.